Baymont by Wyndham Richmond I-70

The staff was just fantastic! I'm cordial, but generally not an overly chatty person with people I don't know, but Debbie and Richard were like old friends. Richard is just amazing. Walking into the dining room each morning he would IMMEDIATELY ask "How do you want your eggs dear?" He goes out of his way to make sure you're fed well, especially the kids. He truly makes you feel like you're sitting in his home kitchen. Breakfast choices were great and the food always fresh and hot. And Debbie. Such a sweet lady who despite being so busy at times of the days never failed to acknowledge you and greet you with a smile, even going so far as to wave hi when she was on the phone. I really enjoyed our brief chats at the coffee station and the conversation while sitting in the lobby chairs. I have NEVER felt more welcomed and appreciated at a hotel. I was shocked to hear she was relatively new because to see her work you would think she had been there for years. :-) Even the regional manager was polite and immediately followed up on a vm I had reached when calling the hotel prior to our stay. Great job guys! :-)

The gentleman at the front desk made our whole stay! We checked in around midnight, there was a group of drunk women that come in before us. They were loud and trying to go to the bar, when they realized there was no Uber they went to their room. We asked the gentleman when he was checking us in if are room happened to be by theres. Cause we were tired and wanted to go to sleep and not risk them being kept us by them being loud. He checked and said yes unfortunately. Then without us asked he looked to see if there were other rooms open and he moved us to the other side of the building! We had a good laugh about it but really appreciate it! He cared about our stay and it was our favorite part about our stay!

Everything About My Experience Was Tremendously Awsome. The Room And All The Amenities. The Continental Breakfast Was Great And Plentiful But Richard Was The One Who Brought It All Together With His Charm And Cooking Eggs Anyway You Wanted, He Is A Keeper, Your Front Desk Staff Lori Was So Kind And Helpful With Information And Fresh Baked Cookies, She Is A Keeper As Well. I Will Stay Again When I Come Back Through Richmond.

Everything was great! Embarrassed now that I forgot his name, but the man working the breakfast was so sweet. He actually offered, and cooked two eggs for me fresh, even though there were scrambled in the serving line. We were pretty close to the end of breakfast service, so he may have figured they were getting kind of dry. Overall, very happy. Would stay again next time we drive through.

The gentleman that served breakfast(Richard) was awesome! He was very attentive to all guest and made each of us feel important! He is definitely an asset to your hotel. The staff was friendly and my room was clean and comfortable. The hotel is a little outdated. My family and I stayed here about 3 years ago. We had a very bad experience and I refuse to come back. After reading some of you recent reviews I decided to give you another chance and I am glad I did. We visit Richmond about 2 times a year and will be staying here again.